Business Details
Emergency
services
Orthodontic IT Services Nationwide
Impact 360 has been a trusted IT partner to orthodontic practices for several decades, delivering customized technological infrastructures optimized for healthcare. Our team specializes in empowering orthodontic professionals through end-to-end IT solutions, including system maintenance, infrastructure design, and cybersecurity. With decades of combined experience, managing partners John Mayhew and Cameron Martin lead a dedicated team that prioritizes client collaboration and long-term success. We focus on minimizing downtime, enhancing practice efficiency, and ensuring HIPAA compliance through encrypted email, cloud backups, and antivirus solutions. Our 360Care program provides 24/7/365 support, offering real-time assistance for network, hardware, and software needs.By integrating leading orthodontic software like OrthoTrac and Dolphin, we enable practices to stay ahead of technological advancements. Our mission is to foster trust through transparent communication and tailored solutions that allow clients to concentrate on patient care. We serve orthodontic practices nationwide, combining industry-specific expertise with scalable technology blueprints for new builds and remodels. Our commitment to innovation and client-first service has solidified our reputation as a leader in orthodontic IT support.
Services
Orthodontic IT Support
Encrypted Email Hosting
VoIP Solutions
Antivirus Protection
Cloud Backups
Project Consulting
Software Integration
Cybersecurity Audits
Network Monitoring
HIPAA Compliance
Highlights and features
- We offer 24/7/365 emergency IT support for critical practice needs
- Our team holds decades of orthodontic-specific IT expertise
- We guarantee HIPAA-compliant encrypted communication solutions
- We specialize in leading orthodontic software integrations (OrthoTrac, Dolphin)
- Our 360Care program ensures continuous system monitoring and protection
Services
Orthodontic IT Support
Our specialized IT support addresses orthodontic practice needs through customized infrastructure solutions. We provide on-site and remote assistance for system maintenance, software integration, and network optimization. With 24/7 emergency response capabilities, our team ensures minimal downtime while maintaining HIPAA compliance through encrypted communications and secure data management.
Encrypted Email Hosting
HIPAA-compliant email solutions protect patient data through multi-layer encryption technologies. Our hosted platform safeguards against phishing attacks and unauthorized access while maintaining seamless communication workflows. Regular security audits ensure ongoing compliance with healthcare data protection regulations for orthodontic practices.
VoIP Solutions
Cloud-based telephony systems designed for orthodontic practices enable reliable patient communication and staff collaboration. Our solutions integrate with practice management software for streamlined operations while offering scalability for growing practices. Implementation includes training and ongoing technical support for uninterrupted service.
Antivirus Protection
Advanced threat protection prevents malware infections and data breaches through enterprise-grade antivirus solutions. We implement proactive monitoring and real-time threat detection tailored to orthodontic software environments. Regular system updates and security patches maintain optimal protection for sensitive patient information.
Project Consulting
Technology consulting services guide orthodontic practice builds and remodels through strategic infrastructure design. We develop scalable network architectures and equipment selection plans aligned with practice growth objectives. Our expertise ensures optimal technology integration for new office implementations.
People
John Mayhew
Managing Partner
Bringing over 20 years of IT experience, John focuses on resolving orthodontic technology challenges through customized solutions. He prioritizes client collaboration and proactive problem-solving to ensure smooth practice operations.
Cameron Martin
Managing Partner
With 10 years of orthodontic IT expertise, Cameron drives innovation through efficient system implementations. He specializes in software integrations and fosters long-term client relationships through dedicated technical support.
Questions
What IT services do you offer for orthodontic practices?
We provide comprehensive IT support including network management, cybersecurity, HIPAA-compliant communications, software integration, and 24/7 emergency technical assistance tailored specifically for orthodontic practices.
How do you ensure HIPAA compliance?
Through encrypted email hosting, secure cloud backups, and antivirus protection with continuous monitoring to safeguard patient data against breaches and unauthorized access.
Do you offer 24/7 support?
Yes, our 360Care program provides 24/7/365 access to expert technical support for urgent system issues and emergency maintenance needs.
Which orthodontic software do you support?
We specialize in OrthoTrac, Dolphin, Ortho2 Viewpoint, Cloud9, and related imaging software with dedicated implementation and upgrade assistance.
Can you help with new office technology setup?
Yes, our project consulting services include infrastructure design, equipment selection, and multi-year technology planning for orthodontic practice builds and remodels.
